Customer Service

Shipping & Delivery
USPS Media Mail can take up to 3-4 weeks right now due to global pandemic. If you prefer faster delivery, we recommend choosing First Class or Priority Mail. Please allow longer for international shipments.

Preorders:  *Please note release dates for Preorder items. Preorders will not be shipped until release date (including any other items in your order.)
 
Refunds & Returns
No returns. Not responsible for damage to package by mail carrier. We pack all orders safe & sturdy with new materials + tracking. Email us if an item arrives damaged & we'll do our best to see if we can help. 
 
Payments & Sales
Paypal is our preferred payment method for all orders. Contact us for snail mail orders: deadbrokerec@gmail.com
Promo codes & sale prices will only last until advertised end sale date, no exceptions.

Viewing Orders
Please login to store account to view item availability, tracking & shipping information on your orders. Tracking will sometimes not show complete details, we recommend USPS.com for more accurate tracking info.

Account Info
Please make sure shipping address is correct on your order. Contact us if not.
Buyer will be invoiced again for shipping if incorrect shipping address is provided or failure of delivery on buyers end.